Privacy Policy

Marshmallow and Me (“the site,” “we,” “us,” or “our”) collects customer information in an effort to enhance your shopping experience. This information allows us to communicate with our customers about products, promotions, events and services in a personalised way. The privacy policy (the “privacy policy”) described below covers the entire Marshmallow and Me website (“the site,” “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of the site. By visiting and using the site, you accept the practices described in the privacy policy.  

Marshmallow & Me will never rent or sell your e-mail address. We do not store or share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, project or disclose the information you provide them.

When you place an order, submit your account information our site collects your personal information such as your name, e-mail address, and mailing address, and mailing address Marshmallow and Me will use your information collected online to process and fulfil your order. Additionally, your e-mail address may be collected at various points within the site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations. In addition, we maintain a record of you  purchase history, product interested, and whatever other membership details that might enable us to improve your shopping experience. We understand and recognise that we must maintain and use customer information responsibly. Please note: you are not required to submit any information to our site. However, without providing the requested information, you may be unable to access certain features of our site, including placing an order or logging into any other Marshmallow and Me membership-related services.

Web data is collected to monitor user trends on our site. Analytical data such as hits to out server, traffic patterns and page views show us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific site users. This data may be aggregated with similar data collected from other users to help us improve our overall site experience.

We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information. For additional security, we do not store credit card payment information. These safeguards help us to prevent fraud and unauthorised access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Marshmallow and Me employees to ensure your personal information is always kept safe. 

Questions and contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Complaint Officer at  

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